Find the symptom, check the cause, apply the fix. If it persists, stop use and contact support@neuroreformer.com.
Emergency: in the event of a malfunction during treatment, press the red EMERGENCY STOP switch on the right side of the device, then disconnect the electrodes.
Repairs must only be performed by an authorized service center, using original NeuroReformer® parts. Do not disassemble the device. Full care, maintenance, and warranty terms are in the Operator Manual.